Privacy policy

Last updated: 24 May 2026

This Privacy Policy describes how Shop Veyora (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from shopveyora.com, or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons.

We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

To provide the Services, we may collect personal information about you from a variety of sources as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce our terms and policies, and protect or defend the Services, our rights, and the rights of our users or others.

WHAT PERSONAL INFORMATION WE COLLECT

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you.

INFORMATION WE COLLECT DIRECTLY FROM YOU

Information that you directly submit to us through our Services may include:

Basic contact details including your name, email address, phone number, billing address, and shipping address.

Order information including your name, billing address, shipping address, payment confirmation, email address, phone number, and details of the products purchased.

Account information, if applicable, including your username, password, and account details.

Shopping information including the items you view, put in your cart, or purchase.

Customer support information including the information you choose to include in communications with us, for example when you contact us through email or through the Site.

Some features of the Services may require you to directly provide us with certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing certain features of the Services.

INFORMATION WE COLLECT THROUGH COOKIES

We may automatically collect certain information about your interaction with the Services, including device information, browser information, IP address, network information, and information regarding your interaction with the Site.

We may use cookies, pixels, and similar technologies to improve the Site, remember your actions and preferences, understand how users interact with the Services, and improve the overall customer experience.

Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through your browser settings. Please note that removing or blocking cookies may affect your user experience and may cause some parts of the Services to work incorrectly or no longer be available.

INFORMATION WE OBTAIN FROM THIRD PARTIES

We may obtain information about you from third parties, including vendors and service providers who support our Site and Services.

This may include:

Payment providers such as Stripe and PayPal, who process payment information in order to complete your purchases.

Service providers who assist us with website operation, order processing, payment processing, customer support, fulfilment, shipping, analytics, fraud prevention, and other business operations.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of information provided by third parties and are not responsible for any third party’s policies or practices.

HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information for the following purposes:

PROVIDING PRODUCTS AND SERVICES

We use your personal information to provide the Services, process your payments, fulfil your orders, arrange shipping, send order notifications, process returns or exchanges where applicable, manage your account where applicable, and provide customer support.

PAYMENT PROCESSING

We use third-party payment providers, including Stripe and PayPal, to process payments. Your payment information may be collected and processed directly by these payment providers in accordance with their own privacy policies and terms.

COMMUNICATING WITH YOU

We use your personal information to communicate with you about your orders, enquiries, account, transactions, customer support requests, and updates related to the Services.

SECURITY AND FRAUD PREVENTION

We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, malicious, or unauthorized activity.

If you create an account with us, you are responsible for keeping your account credentials safe. We recommend that you do not share your password or account access details with anyone. If you believe your account has been compromised, please contact us immediately.

IMPROVING OUR SERVICES

We may use information about how customers use our Site and Services to improve our website, products, customer experience, and business operations.

HOW WE DISCLOSE PERSONAL INFORMATION

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy.

Such circumstances may include:

With vendors or third parties who perform services on our behalf, such as payment processing, fulfilment, shipping, customer support, data analytics, fraud prevention, cloud storage, and website operation.

With payment providers such as Stripe and PayPal to process your payment and complete your purchase.

When you direct us, request us, or otherwise consent to our disclosure of certain information to third parties, such as for shipping or payment purposes.

In connection with a business transaction such as a merger, acquisition, reorganization, or sale of assets.

To comply with applicable legal obligations, respond to lawful requests, enforce our terms and policies, and protect or defend the Services, our rights, and the rights of our users or others.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

THIRD-PARTY WEBSITES AND LINKS

Our Site may contain links to websites or online platforms operated by third parties.

If you follow links to websites that are not operated or controlled by us, you should review their privacy policies, security policies, and terms and conditions. We are not responsible for the privacy, security, accuracy, or reliability of third-party websites or platforms.

CHILDREN’S DATA

The Services are not intended to be used by children. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe that a child has provided us with personal information, you may contact us using the contact details below to request that the information be deleted.

SECURITY AND RETENTION OF YOUR INFORMATION

We take reasonable steps to protect your personal information. However, no security system is perfect or completely secure, and we cannot guarantee that your personal information will always remain secure.

How long we retain your personal information depends on different factors, including whether we need the information to provide the Services, maintain your account, complete transactions, comply with legal obligations, resolve disputes, or enforce our terms and policies.

YOUR RIGHTS AND CHOICES

Depending on where you live, you may have certain rights in relation to your personal information. These rights may include:

The right to request access to the personal information we hold about you.

The right to request correction of inaccurate personal information.

The right to request deletion of your personal information.

The right to request a copy of your personal information.

The right to withdraw consent where we rely on consent to process your personal information.

The right to object to or restrict certain processing of your personal information.

These rights are not absolute and may apply only in certain circumstances. We may need to verify your identity before responding to your request.

To exercise any of these rights, you may contact us using the contact information provided below.

COMPLAINTS

If you have complaints about how we process your personal information, please contact us using the contact details below.

If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority, depending on where you live.

INTERNATIONAL USERS

Please note that we may transfer, store, and process your personal information outside the country where you live. This may happen where our service providers, payment providers, fulfilment partners, or other business partners operate in other countries.

By using the Services, you understand that your personal information may be processed outside your country of residence.

CONTACT

Should you have any questions about our privacy practices, this Privacy Policy, or if you would like to exercise any rights available to you, please contact us at:

Email: supportveyroa@gmail.com
Website: shopveyora.com

Shop Veyora